Terms of Service

By accessing logg.page, purchasing a Solo or Business space license, or using the Logg dashboard, APIs, collection pages, or embeds, you agree to these Terms of Service ("Terms"). If you do not agree, do not use the service.

If you accept on behalf of an organization, you represent that you have authority to bind that organization.

Logg provides tools to capture text and video testimonials, moderate submissions, and publish approved proof on hosted pages and embeddable Walls of Love. Features vary by license tier. We may update features, limits, or infrastructure providers to maintain quality and security.

• Logg is sold as a one-time license per space, not a recurring subscription, unless we explicitly state otherwise at checkout.
• Current tiers (Solo and Business) include defined limits on channels, video logs, and branding options as described at purchase.
• Payments are processed by Stripe. Prices are shown before checkout and may change for future purchases; existing licenses are not retroactively repriced.
• Upgrades (for example Solo to Business) are separate purchases that expand limits and features on an existing space when payment succeeds.
• Except where required by applicable consumer law, license fees are non-refundable once access is provisioned.

You are responsible for safeguarding login credentials and for all activity under your account. You must provide accurate information when creating a space, including your public slug. Slugs must not infringe third-party rights or impersonate others.

You may not share a single license across unrelated organizations unless your tier explicitly permits it. Each space is intended for one commercial or brand context.

Content submitted through your collection channels ("Submitter Content") remains your responsibility. You must have a lawful basis to collect and publish it (for example consent or legitimate interest under applicable privacy law).

You grant Logg a worldwide, non-exclusive license to host, transcode, display, and deliver Submitter Content solely to operate the service for your space. You represent that publishing approved submissions on your Wall of Love or website will not violate third-party rights.

You agree not to:

• Use Logg for unlawful, deceptive, or harassing purposes.
• Upload malware, spam, or content that is defamatory or hateful.
• Collect sensitive categories of data without proper legal basis and safeguards.
• Attempt to bypass technical limits, quotas, or security controls.
• Reverse engineer or resell the service except as expressly permitted.
• Misrepresent Logg verification marks in a misleading way.

We may suspend or terminate access for material breach, risk to other users, or legal requirement.

Solo licenses may display Logg branding and "Verified Logg" marks on public surfaces. Business licenses may remove certain branding where the product provides that option. Verification marks indicate that content was captured through Logg infrastructure; they are not a legal guarantee of truthfulness of statements made by submitters.

Logg, its software, design, and trademarks are owned by us or our licensors. These Terms do not grant you ownership of our IP. You retain ownership of your space configuration and approved Submitter Content.

The service integrates third-party providers (including payment, hosting, email, and video delivery). Your use of those services may be subject to their terms. We are not responsible for third-party outages outside our reasonable control.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT UNINTERRUPTED OR ERROR-FREE OPERATION.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LOGG AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, OR GOODWILL. OUR TOTAL LIABILITY FOR ANY CLAIM ARISING FROM THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNT YOU PAID TO LOGG FOR THE RELEVANT SPACE LICENSE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow certain limitations; in those cases our liability is limited to the fullest extent permitted by law.

You will defend and indemnify Logg against claims arising from your use of the service, your Submitter Content, your violation of these Terms, or your violation of third-party rights, except to the extent caused by our gross negligence or willful misconduct.

You may stop using Logg at any time. We may suspend or terminate access for non-payment (where applicable), breach, or prolonged inactivity. Upon termination, your right to use the dashboard ends; we may delete data after a reasonable retention period unless law requires otherwise.

These Terms are governed by the laws of England and Wales, without regard to conflict-of-law principles. Courts in England and Wales have exclusive jurisdiction, except that consumers in the EEA/UK may retain mandatory protections in their country of residence.

Questions: legal@logg.page

See also our Privacy Policy.